Pelicano Inn - Playa del Carmen

Calle 8 Entre Avenida 5 Y Zona Maritima, Playa del Carmen, Mexico, 77710show map
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160of 226 hotels in Playa del Carmen
Overview

The 3-star Pelicano Inn provides guests with a welcoming accommodation featuring 24-hour room service, 24-hour security and tour/ticket assistance. Founded in 1995, the hotel underwent a renovation in 2008.

Pelicano Inn is located within 10 minutes' walk from the center of Playa del Carmen. Such Playa del Carmen sights as Espacio Natura and Cenote Chaak Tun are all within reach.

The hotel boasts close proximity to nightlife venues, restaurants and golf courses.

Cancun International airport is 60 minutes' drive away from Pelicano Inn.

Rooms

It offers comfortable rooms equipped with a mini bar, satellite TV, a safe, a balcony and a wardrobe and kitchens with a dishwasher and a fridge. Some rooms have the sea view. They feature bathrooms with a shower, a hairdryer and bath sheets.

Eat & Drink

A day at Pelicano Inn begins with a delicious breakfast. A range of seafood dishes is offered at the non-smoking restaurant. The library bar serves coffee and tea. Serving an array of dishes, Coffee Stop and Ah Cacao Chocolate Cafe are 300 meters away.

Services

Guests will enjoy using bicycle and car rentals when exploring the sites of Playa del Carmen.

Relax

Facials and massage are available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of rooms:   39.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services

Spa & Leisure

  • Garden area
  • Spa & wellness centre
  • Sauna
  • Library

Room view

  • Sea view
  • Garden view
  • Ocean view

Room features

  • Air conditioning
  • Central heating
  • Mini-bar
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Bathroom
  • Shower

Self-catering

  • Refrigerator

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-15:00FREECheck-out12:00-13:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Plaza Quinta AlegriaPlaza Quinta Alegria1400 ft
Kool Beach ClubKool Beach Club3000 ft
5th Avenue (Avenida 5)5th Avenue (Avenida 5)900 ft Playa del CarmenMexico
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Coffee StopCoffee Stop900 ftCalle 10 North
Oh LalaOh Lala1700 ftCalle 14 bis between 10th & 15th Av.
Ah Cacao Chocolate CafeAh Cacao Chocolate Cafe2000 ft5th Ave & Constituyentes
Kaxapa FactoryKaxapa Factory2100 ftAv Constituyentes, betwen 10 and 15 avenues
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GolfCourse(Mahi)GolfCourse(Mahi)1.8 mi
Mahi Golf CourseMahi Golf Course1.8 mi
Rio SecretoRio Secreto4.8 miCarretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
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Getting around
Airports
Playa Del Carmen (PCM)3700 ft
Cancun International (CUN)31.1 mi
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Reviews
7.2
Very goodBased on  19  reviews
  • 3.2
    Guest rating

    Near the beach and the 5fh av. easy to take the ferry to Cozumel and the bus station for the airport, Cancún and Xel-ha.

    Air conditioned out of order, only fan worked. the room was clean but the hot time in summer without air conditioned was impossible to sleep well, because the room did not have air circulation. It was projected to be used with air conditioned. The money exchange was favorable for them and the staff innefitient because since the first day we asked for the problem everydays, and did not steps.

  • 5.4
    Guest rating

    Its close to the beach, the balcony was enormous! The staff was very friendly.

    The beds were horrible and impossible to sleep in!! I even got a bruice on my hip from the bedsprings! And the music from the nearby restaurant was terrible!!!! It sounded like they were playing inside the room!

  • 7.4
    Very good

    - All rooms have a great ocean view. - The All Inclusive system can save you a lot of money if you mostly eat at the hotel. I was never hungry and always had a drink on me :) - The restaurants are ok. - The beach "in" the hotel (the hotel is literally on the beach, a few steps and you're on the sand, a few more and you're on the water) is awesome. Water is crystal clear and very calm (very safe for kids), plus they have some entertainers that invite people for yoga, pilates and volleyball games at the sea.

    - No free internet of any sort; you have to pay for it. - At the bars, sometimes I felt like cheap liquor was used (since on 'all inclusive' systems you drink as much as you'd like) but I didn't care much. Drinks were still good. - Cleaning was not very good at the room: anything left at a not directly visible spot (say, at the top of a 2m drawer) was not cleaned. - One day we were the last ones to leave the beach. It was already night. When we got back to our beach chair someone had taken one of our hotel towels. So even though we were robbed inside the hotel we had to pay 15 USD for it.

  • 7.8
    Fabulous

    Having been to Playa several times before, we chose Pelicano Inn primarily for its excellent location and value. We had an ocean front room with an outstanding view. This hotel is not luxury by any means, but it is adequate in all important respects. We had read reviews prior to selecting it, so we were prepared for night-time noise (from a neighboring hotel) and uncomfortable beds. Both turned out to be true. Despite those drawbacks, we would definitely stay again because the location is perfect and the value for the money exceptional. We have stayed in much higher-end hotels in Playa but we will return to the Pelicano Inn.

    The beds need to be updated. The night-time noise is annoying but that is no fault of the Pelicano as it comes from Fusion Hotel to the south.

  • 7.0
    Very good

    a bit sparse but very clean , beach-side, and great at the price for our short stay.

    staff did not speak much English

  • 8.2
    Fabulous

    Came back here after 12 years. Pelicano Inn is a beautifully rustic holdout in an area quickly becoming slick and gaudy. Courtyard garden is beautiful and quiet. Location on the water and in the middle of pedestrian zone can't be beat. Exceptionally good price. Friendly, English-speaking staff. Free wi-fi worked great for me. Except that Playa has lost its small-village charm, I would go back to Pelicano. It's not luxurious, but has more beauty and warmth than what I would call 'bare bones'.

    I wish the rooms still had hammocks, the hooks are still in place and the mattresses are really bad. Used to put free quart of bottled water in every room. Noise from Fusion bar nearby ruins the ability to listen to the surf at night (though that apparently does not affect the 'garden view' rooms as much as 'ocean front'). Concierge recommended garish Vegas-style show, and when I said that was exactly NOT what I was looking for, instead of suggesting low-key locals-style activities he said 'oh you gotta go'.

  • 10.0
    Exceptional

    good value for money, friendly staff, clean, beach-side, nice food at reasonable price, 5 minutes from coach station... a fantastic find!

    the only downside, if any, the entrance from the street is not that clear, and that is all...

  • 3.8
    Guest rating

    Seaside

    Hello, the attention of the staff is good, but the treatment of the owners and manager is very bad, they care payment, no customer comfort, the mattresses are very hard, the days we stayed the weather was cool and morning there was no warm water, we were charged for three but got towels for two, no phone available at the reception, I travel overseas, so I had no cell service, was an employee who lent me his cell phone. This hotel was a very bad experience.

  • 8.2
    Fabulous

    Zeergastvrij, vriendelijk en behulpzaam personeel. Direct vanuit je kamer het strand op is geweldig. Ontbijten op het strand onder de rieten parasol is heerlijk.

    de kamer was basic en rook wat muf toen we er aankwamen.

  • 10.0
    Exceptional

    A la fois près des lieux d'animation et ... sur la plage ! Idéal pour se reposer après les visites de sites. Par ailleurs, sa situation (entrée par un long couloir qui ne paye pas de mine, mais qui l'écarte des bruits de la rue) en terrasse donne a beaucoup de chambres une vue sur la mer. Nous avons prolongé notre séjour ici d'une nuit et en avons été ravis.

  • 7.4
    Very good

    Lage, direkt am Meer und ruhig sowie Preis Leistung Verhältnis

  • 9.2
    Superb

    Preis Leistung, direkt am Strand, ruhig

  • 7.4
    Very good

    super Lage, toller Service am Strand Sehr freundliches Personal am Empfang 24 h besetzt tolle Lage mitten in Playa del Carmen

    Baustelle im Nachbarhaus (Wand an Wand) von morgens um 8:00 bis abends um 23:00 Gehämmer und Gesäge, dass die Wände wackeln! Zimmermädchen haben nicht gut gereinigt

  • 9.6
    Exceptional

    Die Lage war ideal, und das Personal sehr freundlich.

    Ab und zu hätte ein TV ganz gut gepasst, aber man fährt ja nicht an einen der schönsten Strände um sich dei Zeit mit TV schauen zu vertreiben.

  • 8.2
    Fabulous

    La excelente ubicación, y la limpieza del hotel.

    No hay TV

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Highlights
TripAdvisor Traveler Rating
read all 333 verified reviews
TripAdvisor Traveler Rating
160of 226 hotels in Playa del Carmen
Good to know
Check-infrom 14:00-15:00FREECheck-out12:00-13:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)3700 ft
Cancun International (CUN)31.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room