Pelicano Inn - Playa del Carmen

Calle 8 Entre Avenida 5 Y Zona Maritima, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pelicano Inn - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

No parking

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Shuttle

Paid city shuttle

Fitness/ Gym

Exercise gym

Spa and relaxation

Reflex massage

Spa & wellness center

Overview

The 3-star Pelicano Inn places guests abound 8 km from Xcaret Eco Theme Park. Founded in 1995, the hotel underwent a renovation in 2008.

The designer property is situated 3 km away from Casa Cenote. 10 minutes' walk from Playa del Carmen city center.

Quick access to nightlife venues, restaurants and golf courses is provided.

The venue is notable for the central location within a 60-minute drive to Cancun International airport.

Rooms

The property comprises 39 luxury rooms equipped with a minibar, TV with satellite channels, a safe, a balcony and a wardrobe. Some rooms overlook the sea. The rooms feature a Mediterranean interior.

Eat & Drink

Those staying at Pelicano Inn can sit down to a delicious breakfast. The restaurant serves seafood dishes. Guests can dine at Coffee Stop and Ah Cacao Chocolate Cafe located within 5 minutes' walk away.

Services

The hotel provides guests with bicycle and car rental services.

Relax

Treatment facilities feature reflex massage and facials.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of rooms:   39.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • No elevators
  • Currency exchange
  • Beauty salon
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym

Services

  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • A la carte restaurant
  • Beach bar

Leisure facilities

  • Beach club
  • Beach umbrellas
  • Beach towels
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room facilities

  • Individual air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-bar
  • Terrace
  • Garden furniture
  • Balcony
  • Bottled water
  • Chaise lounges
  • Ironing facilities

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request

Self-catering

  • Refrigerator

Media

  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Pelicano Inn - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Entre Avenida 5 Y Zona Maritima, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3000 ft
Airports
Restaurants
  • Coffee Stop
    900 ft
  • Oh Lala (cuisine: International)
    1700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    39

Rooms and availability

Pelicano Inn photos Room
Double Room
Garden view
  • Room size:

    380 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe/closet
  • Fan
  • Mosquito net
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • CD player
Room Description:

Standard|Room GARDEN VIEW

Standard Oceanfront Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Standard|Ocean Front

Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Ocean View Suite

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Family Room

Deluxe Double Room
Ocean view
  • Room size:

    435 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Pelicano Inn photos Exterior Hotel information
Deluxe Oceanfront Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe/closet
  • Fan
  • Mosquito net
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
Pelicano Inn photos Exterior Hotel information
Honeymoon Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe/closet
  • Fan
  • Mosquito net
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
Deluxe Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Family Room

Pelicano Inn photos Exterior Hotel information
Deluxe Family Suite
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe/closet
  • Fan
  • Mosquito net
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices

Pelicano Inn Location

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  • Underground stations
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  • Parks
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  • Museums
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  • General

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What's nearby

Popular areas

Places of interest

  • Plaza Quinta Alegria1400 ft
  • Terminal foránea de autobuses ADO1700 ft
  • Kool Beach Club3000 ft

Monuments and Landmarks

  • 28 de Julio Square1000 ft
  • Disabled-friendly beach1400 ft
  • ADO International Bus Station1400 ft
  • Church of Guadalupe1.5 mi

Golf courses and Country clubs

  • Mahi Golf Course1.9 mi

Marina

  • Playa del Carmen Maritime Terminal1700 ft

Local attractions

  • Sian ka'an Jeep Tour Expedition1.8 mi
    Monte de los Cibeles, Playa del Carmen
  • Xaman Ha Aviary1.8 mi
    Paseo Xaman-Ha, Playa del Carmen
  • Cenote Chaak Tun2.4 mi
    Av. Juarez, Playa del Carmen
  • Temazcal Natura1.8 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote1.9 mi

Near the hotel

  • Riviera Art Gallery1900 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Coffee Stop900 ft

      Address: Calle 10 North
      Phone: 984 803 4365

      85% likes this, based on 129 reviews
      Price Range: USD 3 - USD 6

    • Ah Cacao Chocolate Cafe2000 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      85% likes this, based on 918 reviews
      Price Range: USD 6 - USD 21

    • Oh Lala1700 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      96% likes this, based on 550 reviews
      Cuisine: International
      Price Range: USD 7 - USD 30

    • Kaxapa Factory2200 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      85% likes this, based on 556 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 4 - USD 8

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2008
    • Number of rooms:
      39

    Pelicano Inn Reviews

    Guest reviews are submitted by our customers after their stay at Pelicano Inn

    Average guest rating

    7.0out of 10
    Very good
    Based on 21 reviews

    Guest reviews

    • Older travelers
      3.2

      Near the beach and the 5fh av. easy to take the ferry to Cozumel and the bus station for the airport, Cancún and Xel-ha.

      Air conditioned out of order, only fan worked. the room was clean but the hot time in summer without air conditioned was impossible to sleep well, because the room did not have air circulation. It was projected to be used with air conditioned. The money exchange was favorable for them and the staff innefitient because since the first day we asked for the problem everydays, and did not steps.

    • Couple
      5.4

      Its close to the beach, the balcony was enormous! The staff was very friendly.

      The beds were horrible and impossible to sleep in!! I even got a bruice on my hip from the bedsprings! And the music from the nearby restaurant was terrible!!!! It sounded like they were playing inside the room!

    • Older travelers
      4.6

      it was on the beach

      the room was damp so was the bedding including the mattress . the room smelt feisty. the shower didn't work correctly and sprayed water everywhere apart from down. the toilet dtipprdcall night and onlybthe cold tap worked on the sink.

    • Couple
      7.4

      - All rooms have a great ocean view. - The All Inclusive system can save you a lot of money if you mostly eat at the hotel. I was never hungry and always had a drink on me :) - The restaurants are ok. - The beach "in" the hotel (the hotel is literally on the beach, a few steps and you're on the sand, a few more and you're on the water) is awesome. Water is crystal clear and very calm (very safe for kids), plus they have some entertainers that invite people for yoga, pilates and volleyball games at the sea.

      - No free internet of any sort; you have to pay for it. - At the bars, sometimes I felt like cheap liquor was used (since on 'all inclusive' systems you drink as much as you'd like) but I didn't care much. Drinks were still good. - Cleaning was not very good at the room: anything left at a not directly visible spot (say, at the top of a 2m drawer) was not cleaned. - One day we were the last ones to leave the beach. It was already night. When we got back to our beach chair someone had taken one of our hotel towels. So even though we were robbed inside the hotel we had to pay 15 USD for it.

    • Older travelers
      7.8

      Having been to Playa several times before, we chose Pelicano Inn primarily for its excellent location and value. We had an ocean front room with an outstanding view. This hotel is not luxury by any means, but it is adequate in all important respects. We had read reviews prior to selecting it, so we were prepared for night-time noise (from a neighboring hotel) and uncomfortable beds. Both turned out to be true. Despite those drawbacks, we would definitely stay again because the location is perfect and the value for the money exceptional. We have stayed in much higher-end hotels in Playa but we will return to the Pelicano Inn.

      The beds need to be updated. The night-time noise is annoying but that is no fault of the Pelicano as it comes from Fusion Hotel to the south.

    • Older travelers
      7.0

      a bit sparse but very clean , beach-side, and great at the price for our short stay.

      staff did not speak much English

    • Single
      8.2

      Came back here after 12 years. Pelicano Inn is a beautifully rustic holdout in an area quickly becoming slick and gaudy. Courtyard garden is beautiful and quiet. Location on the water and in the middle of pedestrian zone can't be beat. Exceptionally good price. Friendly, English-speaking staff. Free wi-fi worked great for me. Except that Playa has lost its small-village charm, I would go back to Pelicano. It's not luxurious, but has more beauty and warmth than what I would call 'bare bones'.

      I wish the rooms still had hammocks, the hooks are still in place and the mattresses are really bad. Used to put free quart of bottled water in every room. Noise from Fusion bar nearby ruins the ability to listen to the surf at night (though that apparently does not affect the 'garden view' rooms as much as 'ocean front'). Concierge recommended garish Vegas-style show, and when I said that was exactly NOT what I was looking for, instead of suggesting low-key locals-style activities he said 'oh you gotta go'.

    • Couple
      10.0

      good value for money, friendly staff, clean, beach-side, nice food at reasonable price, 5 minutes from coach station... a fantastic find!

      the only downside, if any, the entrance from the street is not that clear, and that is all...

    • Family with children
      3.8

      Seaside

      Hello, the attention of the staff is good, but the treatment of the owners and manager is very bad, they care payment, no customer comfort, the mattresses are very hard, the days we stayed the weather was cool and morning there was no warm water, we were charged for three but got towels for two, no phone available at the reception, I travel overseas, so I had no cell service, was an employee who lent me his cell phone. This hotel was a very bad experience.

    How to reach hotel

    hotel Pelicano Inn - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 8 Entre Avenida 5 Y Zona Maritima, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      3000 ft
    Airports
    Restaurants
    • Coffee Stop
      900 ft
    • Oh Lala (cuisine: International)
      1700 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2008
    • Number of rooms:
      39